Support
Write to support@fingerknack.info or use Settings → Help and feedback in the app. A person reads every message; we answer within 3 business days.
Questions
My figure doesn't count
A figure counts when the string ends up right, whatever the order of the moves. If the string tangles, undo until the warning goes away, or start the figure again. The light bulb shows the next move.
How do I pick up a string from below?
Set the switch at the bottom to UNDER before you drag. The finger then dives under the strings it passes and takes the target from below. OVER takes it from above.
What does the mirror button do?
With the mirror on, every move of one hand is copied by the other, so most figures need half the gestures. A few lopsided figures are easier with it off.
How does Two of us work?
Lay the phone between two people. One holds the figure. The other pinches two places on the string, pulls apart or together, and slides up or down. The figure changes and the picture turns to them.
Where is my progress kept?
Only on your iPhone. There is no account and nothing is uploaded. Deleting the app deletes your album; Settings → Reset progress clears it on purpose.
Is Fingerknack for children?
It is a quiet puzzle for grown-ups who remember the game from the playground, and anyone can play it. There are no ads, no purchases and no timers.
What to include
Your iPhone model and iOS version, the figure you were making, and what happened. The in-app form can add the device details for you.